Articles
What is a Booking Journey?
New technologies have given consumers unprecedented power to compare prices, build or destroy a hotel's reputation and find the best deals. This shift in the balance of power in favor of consumers has been evident for some time, and has accelerated dramatically in recent years in the wake of the pandemic.
Francisco Nuñez | 04 Jan 2022
Customer Journey in Hospitality
Customer Journey is the path a customer takes to satisfy their needs and desires through a consumer choice.
Francisco Nuñez | 22 Feb 2022
Why should you focus on Loyal guests in Hospitality?
Loyalty Program, Rewards, Advantages… are some of the many names you can hear in the Hospitality industry when giving a name to the strategies to increase your loyal guests.
Axovia | 29 Nov 2022